Question 1

How quickly can you fix my sensor issues?

Accepted Answer

We typically resolve sensor issues within 1-2 hours of arrival. Our technicians carry common replacement parts in their service vehicles, so most sensor repairs are completed same-day without needing to order parts. For emergency situations, we offer 24/7 service with an average response time of 60 minutes in the Manvel area. Our experienced technicians can quickly diagnose whether you need sensor realignment, lens cleaning, wiring repair, or a full sensor replacement.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Common causes of garage door sensor issues include: misalignment from bumps, vibrations, or accidental contact; dirty or dusty lenses blocking the infrared beam; damaged or frayed wiring from age, pests, or weather exposure; moisture and humidity causing corrosion on electrical connections; direct sunlight interfering with the sensor beam; and general age-related wear on older systems. Our technicians perform a comprehensive diagnostic to identify the exact cause and recommend the most cost-effective solution. We'll also check for underlying issues that could cause future problems.

Question 3

Do you offer financing for new steel door installations?

Accepted Answer

Yes! We offer flexible financing options for new garage door installations to fit any budget. We've partnered with several reputable lenders to provide: 0% APR financing for qualified buyers on purchases over $1,000; low monthly payment plans with terms from 12-60 months; quick approval process with decisions often within minutes; and no prepayment penalties. Whether you're looking for a basic steel door or a premium insulated carriage-style door, we can help you find a payment plan that works. Contact us for a free quote and to discuss your financing options with no obligation.

Question 4

What brands do you service?

Accepted Answer

We service all major garage door brands including LiftMaster, Chamberlain, Genie, Craftsman, Amarr, Clopay, Wayne Dalton, Overhead Door, Raynor, CHI, and many more. Our technicians are factory-trained and certified to work on both residential and commercial garage door systems. Whether you have a basic single-car door or a complex commercial rolling steel door, we have the expertise to repair, maintain, or replace it.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single residential garage door installation typically takes 3-5 hours. This includes safely removing your old door and hardware, installing the new door sections and tracks, mounting and connecting the garage door opener, programming all remotes and keypads, performing comprehensive safety testing, and cleaning up the work area. Double garage doors or complex installations with custom features may take 5-7 hours. We always aim to complete installations in one visit so you can use your garage the same day.

Question 6

Do you offer warranties on your work?

Accepted Answer

Absolutely! We stand behind our work with comprehensive warranty coverage. All labor comes with a 1-year warranty covering any workmanship issues. For premium installations, we offer lifetime warranties on parts including springs, rollers, and hardware. New garage doors carry manufacturer warranties ranging from 1 year to lifetime depending on the model. New openers include manufacturer warranties plus our installation warranty. We also offer extended warranty packages for additional peace of mind. Our warranty is hassle-free—if something goes wrong, we'll fix it.

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